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Doors From Us offers you 30 days to return any item from the date you receive your order, subject to the following conditions:
The items are undamaged, in a re-saleable condition and in the original packaging.
We ask that you follow these steps before returning your items:-
Please ensure you provide the following details:
Order Ref no.
Reason for return.
Delivery costs are not refundable and return delivery is payable by the customer.
Goods must be returned using a signed delivery service.
Unless the goods are damaged, a 20% restocking fee will be charged.
We will endeavour to credit your payment card within 14 days of receipt of the returned item(s). A credit note will also be sent via email.
In the unlikely event that products are supplied faulty, have been damaged in transit or incorrectly delivered please email firstname.lastname@example.org ensuring you provide the following details: